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![]() The easiest way to get your audience to believe (and respond) to you is to keep your message simple and speak without qualms. The first is accomplished by knowing clearly what result you want and what your message is. The second: by getting yourself out of the way. So, what outcome do you want? Do you want agreement? Another appointment? A sale? Trust? Credibility? And, how clear are you on your message? Can you state it in a few words? (Do this before you actually start organizing and you’ll find it easier to structure your thoughts.) “The quarter went well and here’s how we’re going to keep the momentum.” “We’re starting a new system and here’s how it works.” “We’ve compared these two products, here’s what we found out and what we recommend.” The second part, “speak without qualms,” is your remembering to stay out of the way. Any energy you waste on wondering what they think of you or how you’re doing undermines your credibility. When you think about yourself, you will be nervous and, for all the wrong reasons, they’ll be thinking about you, too. Stay focused on the desired outcome — trust and results — and on the point of your message rather than yourself. Leslie E. Frank, DPT, Bodyscape Integrative Physical Therapy: “My dad passed away recently and while we were up north at a hotel I put together a slide show for his memorial service. I was able to get up and talk positively about his life as a celebration with confidence and no nervousness at the service. I was surprised how excited I was to talk about my dad once I got up there. I thought I'd break down, but your training got me through it with confidence. “I really felt good about how I spoke at the memorial, with thanks to you.” It’s good to speak well in business, but that pales in comparison with feeling good about sharing the love of someone’s life with others. I’m glad, Leslie, you were able to celebrate your dad’s life as you wanted to. “Dear Barb: How do you avoid getting emotional when you speak? There are a couple of subjects that make me lose my focus.” Emotion isn’t always bad; it shows you’re human. But losing control and not being able to continue is a problem. And moving your audience into negative territory is also something you want to avoid. Tears, anger, fear, joy, indignation, can all work for you or against you. Aimed at principles and at the greater good they may work. Aimed at people, they’ll usually get you in trouble. Your question indicates the heart of the matter: Are you out of control? If you’re caught off guard by a personal experience of emotion during a presentation yank that mental choke chain. You’re giving yourself an emotional slap like the proverbial slap to stop hysteria. Think of anything else in order to stop the train wreck. If it’s a subject you often have to talk about, take note of the words you’re using. Certain words often trigger the same reaction and changing to a synonym or another way of describing the issue will help defuse the emotional connection. “If there is any one secret of success, it lies in the ability to get the other
person's point of view and see things from that person's angle as well as from your own.” —Henry Ford “Two monologues do not make a dialogue.” —Jeff Daly “Learning is like rowing upstream: not to advance is to drop back.” —Chinese proverb “When I was young, I used to admire intelligent people; as I grow older, I admire kind people.” —Abraham Joshua Heschel “A good coach will make his players see what they can be rather than what they are.” —Ara Parashegian For more great quotes, check out these websites: Think gifts. Someone you know is going to be giving more
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Order Online. Book Audiotape or CD ROM Booklets by Barbara Rocha: Speeches on Tape: Video Learn more **How to Overcome the Stress of Public Speaking We have two public seminars each year: May and October/November. If
you have several people who could use this training, contact us
regarding an in-house seminar. As a refresher, workshop graduates (from any of our 3-day
workshops) may attend for half price at any time. People tell us
they get as much or more out of the workshop the second time
around. Visit our seminars section for details or call (888) 800-2001 For more information, contact: Barbara Rocha and Associates PO Box 60521, Pasadena, California 91116 (626) 792-8075 |
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